Frequently Asked Questions
Find answers to common questions about our products and services
Ordering
Simply browse our collections, select your size and colour, then add your items to cart and proceed to checkout.
If your order has not yet been processed or shipped, we may be able to make changes. Please contact us as soon as possible at shop@wickedlyactive.com.
Yes! Once your order is placed, you'll receive a confirmation email with your order details.
Shipping
Yes, we offer free shipping on eligible orders Australia-wide.
Orders are usually processed within 1–2 business days. Shipping times vary depending on your location.
Once your order has been dispatched, you'll receive a tracking email with your tracking number.
Yes, Wickedly Active ships worldwide.
Activewear & Sizing
Yes, our activewear is designed to fit true to size. If you are between sizes, we recommend sizing up for a more comfortable fit.
Our size guide is available on each product page to help you find your perfect fit.
Our activewear is designed using supportive, flexible fabrics made for movement, comfort, and confidence.
We recommend cold machine washing and air drying to help maintain the quality and stretch of your garments.
Returns & Refunds
We accept eligible returns within 14 days of delivery for unworn items with tags attached.
Sale or promotional items may not be eligible for refunds unless faulty.
Please email shop@wickedlyactive.com with your order number and reason for return.
Returns are generally processed within 3–7 business days after arriving back to us.
Promotions
Simply add any 3 eligible activewear items to your cart and the discount will automatically apply at checkout.
Yes! Our promotions allow you to mix and match eligible styles, colours, and sizes.
Discount codes may not be combined with other offers unless stated otherwise.
General
You can contact our support team anytime at: shop@wickedlyactive.com
Some of our best-selling styles may be restocked depending on demand. Follow us on social media or subscribe for updates.
We accept major credit cards, PayPal, and other secure payment options available at checkout.
Yes. All payments are processed securely using encrypted payment gateways to keep your information protected.
Still have questions?
Can't find the answer you're looking for? Please contact our support team.
shop@wickedlyactive.com
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