Frequently Asked Questions
How long does shipping take?
Australia & New Zealand: 12–18 business days
International: 13–20 business days
Remote areas: up to 28 business days
Please allow extra time during public holidays and peak periods.
Will my items arrive together?
If you order multiple items, they may be shipped separately depending on stock and warehouse locations.
How do I track my order?
You can track your order through your confirmation email.
Click “View Order” and use the tracking number provided.
You’ll also receive a tracking update within 2 business days after dispatch.
My tracking hasn’t updated — is that normal?
Yes. Tracking updates may pause while your parcel is in customs. Updates will resume once it reaches your local postal service.
What shipping carriers do you use?
Australia & New Zealand: Australia Post
USA: UPS / USPS
UK: Royal Mail
All other countries: Local postal services
Do you offer refunds?
Yes — if your item is faulty, damaged, or not as described, you are entitled to a refund, replacement, or repair under Australian Consumer Law.
Do you accept change of mind returns?
We offer exchanges or store credit within 14 days, provided the item is unworn, unused, and in original condition with tags attached.
Can I return worn gym clothing?
No. For hygiene reasons, worn or used activewear cannot be returned unless faulty.
How long do returns take to process?
Returns are processed within 3–7 business days after we receive your item.
How does the Buy 2 Get 1 Free offer work?
Simply add any 3 gym sets to your cart and the discount will be automatically applied at checkout.
Can I use discount codes with offers?
Discount codes may not be combined with promotional offers unless otherwise stated.
Do you offer free shipping?
Yes — we offer 🇦🇺 free shipping Australia-wide on eligible orders.
What size should I choose?
Please refer to our Size Guide on each product page. If you’re between sizes, we recommend sizing up for a more comfortable fit.
How can I contact you?
Email: wickedlyactivewear@gmail.com
Phone: 0400 084 013



