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Privacy policy
Privacy Policy
This Privacy Policy describes how wickedlyactive.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our Site.
Contact
If you have any questions about this Privacy Policy, require more information, or would like to make a complaint, please contact us using the details below:
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Email: wickedlyactivewear@gmail.com
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Phone: 0400 084 013
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Mailing Address: P.O. Box 862, North Lakes QLD 4509, Australia
Collecting Personal Information
When you visit our Site, we collect certain information about your device, your interaction with the Site, and information required to process your purchases. We may also collect additional information if you contact us for customer support.
“Personal Information” refers to any information that can identify an individual.
Device Information
Purpose:
To ensure the Site loads correctly and to analyse usage for optimisation and performance improvements.
Source:
Collected automatically through cookies, log files, web beacons, tags, or pixels.
Information collected may include:
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Web browser version
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IP address
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Time zone
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Cookie data
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Pages or products viewed
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Search terms
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Site interaction behaviour
Order Information
Purpose:
To process and fulfil your orders, including payment processing, shipping, confirmations, and fraud prevention.
Source:
Collected directly from you.
Information collected may include:
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Full name
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Billing and shipping address
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Payment details
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Email address
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Phone number
Customer Support Information
Purpose:
To provide customer service and resolve enquiries.
Source:
Collected directly from you.
Information collected:
Any information you provide when contacting us, including order details and communication history.
Sharing Personal Information
We share your Personal Information with trusted service providers to operate our business and deliver our services.
For example:
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Shopify – used to power our online store and process transactions
https://www.shopify.com/legal/privacy
We may also disclose your information where required by law or to protect our rights.
Behavioural Advertising
We may use your Personal Information to provide relevant advertising and marketing communications.
This may include the use of:
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Cookies and tracking technologies
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Advertising platforms such as Meta (Facebook/Instagram) and Google
You can opt out of targeted advertising via:
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General opt-out: https://optout.aboutads.info/
How We Use Your Information
We use your Personal Information to:
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Provide and sell products
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Process payments
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Deliver and fulfil orders
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Communicate with you
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Improve our website and services
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Send updates, promotions, and offers
Data Retention
We retain your Personal Information for our records unless and until you request its deletion, subject to legal and operational requirements.
Cookies
Cookies are small data files stored on your device to improve your browsing experience.
We use cookies to:
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Enable core site functionality
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Remember user preferences
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Analyse site traffic and behaviour
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Deliver relevant advertising
You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect site functionality.
Do Not Track
We do not alter our data collection practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Complaints
If you have a complaint, please contact us using the details above.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au
Last updated: March 2026
